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© 2026 · all frequencies reserved

Privacy Policy

Last updated: June 04, 2026

EchoLab Productions ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you purchase or use our digital products.

Information We Collect

When you place an order, we collect your name, email address, billing information, and any other details necessary to process your purchase. We do not collect more data than is required to fulfill your order.

How We Use Your Information

To process and deliver your digital products (podcast templates, intro music packs, sound effect libraries, editing presets, podcast launch checklists, content planning templates, audiogram templates)
To send order confirmations and product download links
To respond to your support requests
To send occasional product updates or offers (you may opt out at any time)

Digital Product Delivery

All products are delivered digitally via secure download links sent to your email. We do not ship physical goods. Download links are time-limited for security purposes.

Third-Party Services

We use Shopify to process payments. Your payment data is handled by Shopify's PCI-compliant infrastructure. We do not store your full card details on our servers.

Cookies

Our store uses cookies to maintain your session, remember your cart, and improve your browsing experience. You may disable cookies in your browser settings, though some features may not function correctly.

Data Retention

We retain your order information for as long as required by applicable law or as needed to provide support for your purchases.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at contact@echolabproductions.com.

Contact

EchoLab Productions
6900 E Layton Ave, Denver, CO 80237
Phone: +1 618-358-1293
Email: contact@echolabproductions.com

Terms of Service

Last updated: June 04, 2026

By purchasing from EchoLab Productions, you agree to the following terms. Please read them carefully before completing your order.

Digital Products

All products sold by EchoLab Productions are digital goods, including but not limited to: podcast templates, intro music packs, sound effect libraries, editing presets, podcast launch checklists, content planning templates, and audiogram templates.

License & Permitted Use

Upon purchase, you receive a non-exclusive, non-transferable personal license to use the product in your own projects (commercial or personal).
You may use music packs and sound effects in your podcasts, videos, and content without additional licensing fees.
Templates may be customized for your own use.
You may not resell, redistribute, sublicense, or share the original files with third parties.
You may not claim authorship of the original assets or include them in other template packs for resale.

Intellectual Property

All products remain the intellectual property of EchoLab Productions. Purchase grants a license to use, not ownership of the underlying assets.

Account & Access

Download links are provided via email after purchase. It is your responsibility to download and back up your files. EchoLab Productions is not liable for lost files after the download period expires.

Prohibited Uses

Uploading products to file-sharing platforms
Selling or sublicensing products to others
Using sound assets in NFTs or AI training datasets without written permission

Limitation of Liability

EchoLab Productions is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability shall not exceed the amount paid for the specific product in question.

Changes to Terms

We reserve the right to update these terms at any time. Continued use of our products after changes constitutes acceptance of the new terms.

Contact

EchoLab Productions
6900 E Layton Ave, Denver, CO 80237
Phone: +1 618-358-1293
Email: contact@echolabproductions.com

Refund Policy

Last updated: June 04, 2026

At EchoLab Productions, we stand behind the quality of our digital products. Please read our refund policy carefully before purchasing.

General Policy

Because all of our products are digital and delivered instantly upon purchase, we generally do not offer refunds once a download link has been accessed. This is standard practice for digital goods to prevent misuse.

Eligible Refund Cases

We will issue a full refund in the following situations:

The file is corrupted or cannot be opened and we are unable to provide a working replacement within 48 hours
The product was significantly misrepresented in its description or preview
You were charged twice for the same order due to a technical error
Your download link expired before you were able to access the file (contact us within 7 days of purchase)

Non-Eligible Cases

Change of mind after download
Incompatibility with software not listed in the product requirements
Partial use of a bundle (you cannot refund one item from a multi-product pack)
Requests made more than 14 days after purchase

How to Request a Refund

To request a refund, email us at contact@echolabproductions.com within 14 days of your purchase date. Include your order number and a brief description of the issue. We aim to respond within 1–2 business days.

Processing Time

Approved refunds are processed within 5–10 business days and returned to your original payment method.

Contact

EchoLab Productions
6900 E Layton Ave, Denver, CO 80237
Phone: +1 618-358-1293
Email: contact@echolabproductions.com

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Products

Audiogram Packs

Audiogram Packs

$55.00

Regular price Sale price $55.00
Content Planning

Content Planning

$45.00

Regular price Sale price $45.00
EchoLab All-Access Studio

EchoLab All-Access Studio

$129.00

Regular price Sale price $129.00
Editing Presets

Editing Presets

$35.00

Regular price Sale price $35.00